Find camera on your network using the Upgrade Tool
Next using the buttons below download our Upgrade tool. Available for both Windows and Mac computers.
The Upgrade tool will help you find the camera you on your network and allow you to set the IP address and settings.
Download UPGRADE Tool
The software downloads as a ZIP file. Will need to be un-zipped/un-archived before you can run it.
Once you run the program you should be able to select different NIC network ports on your computer located top right near INTERFACE.
Select the Network port area where the camera was connected to.
After selecting the proper network connection click the SEARCH button, and then wait for the tool to populate all the IP devices on the network.
Once you found the camera. Most likely with IP address 192.168.100.88 you can right click on the camera to reveal a menu option.
Click Config and you’ll get a options panel where you can change the IP address of the camera.
Setting IP Address
The next step is to change the camera’s IP address to be in the same IP range as your network/router.
As mentioned before the camera comes with a default static IP address of 192.168.100.88.
You will need to change that to be in the same range as your network.
This should be the first (3) octet/sets of numbers from the interface you are using the find the cameras.
For example the network used in the set up to be 192.168.2.xxx
So in this case I would change the IP address of the camera from 192.168.100.88 to something like 192.168.2.88 (as long as the the first 3 octets/sets of numbers are the same as the network, the last set is customizable to whatever you’d like)
You should be able to leave the NetMask alone unless there is a reason for you to change it. The Gateway should be the same as the IP address you used, but .1 instead of the last set of digits in your IP address. So, in my example above, 192.168.2.100 IP address should have 192.168.2.1 as the gateway.
After changing the settings to make sure to click SET
Camera will reboot and the newly set IP address will be now saved.
In a more complex network setting and environment you may have to request a “STATIC IP” from your IT department to prevent any possible complications on your network in addition to the appropriate Network Mask, Default Gateway and First DNS for that Static IP
Accessing Camera Settings
Now that the camera’s IP is set to our network we can access the camera setting GUI (graphical user interface) via a web browser such as Chrome, FireFox, Edge, or Safari.
In your browser type in the camera’s new IP address.
In my case that would be 192.168.2.100
You will be prompted for a Username and Password, both are “admin” by default.
Once signed in you will see the Graphical User Interface (GUI) with a live feed coming in from the camera.
On the left you will see the PTZ controls and preset options.
From here you can adjust the PTZ control settings, and also go into each submenu to adjust different camera settings and options.